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Aug 20, 2021

Jeff Susich, Salesforce Consultant and trainer, shares the lessons from completing over 200 Salesforce implementations. Key lessons for creating and maintaining an outstanding Org are 1. Get senior buy in 2. Don't over complicate it 3. Do great training 4. Ask users the right questions, such as "What do you want...

Aug 2, 2021

Matt Blocha, Salesforce Consultant and trainer, shares his vast experience of Salesforce implementations and consulting projects to recommend a range of best practices for creating your own outstanding org.

Best practices:

  1. Documentation and config knowledge
  2. Have well-qualified Admin/Org owner/Architect
  3. Have a center of...