Matt Blocha, Salesforce Consultant and trainer,
shares his vast experience of Salesforce implementations and
consulting projects to recommend a range of best practices for
creating your own outstanding org.
Best practices:
Documentation and config knowledge
Have well-qualified Admin/Org owner/Architect
Have a center of excellence
Have a steering committee for implementations
Ensure leadership buy-in
Delete things in Org that are unused
Do great training
Exploit the platform as much as possible. Put
everything you can into Salesforce